I have great news on the Verizon issue. We are one step closer to restoring this mans credit to pristine. My client has never had a blemish on his credit; not ever. He was a Verizon customer for over ten years. He has only ever had one phone number and email address. He added a hotspot to his bill and paid the extra every month. He paid his bill online every month. He never had a separate bill. Wound up with a collection in 2014 and found out in 2017. Nothing makes sense. Verizon has a new reason why it was his fault every time we speak. I get put into the same hold music, transferred then dropped; lather – rinse – repeat. Hold hell happens like clockwork.


My client found an email address at Verizon corporate. He emailed and got a response with a number to call tomorrow. That is a minor miracle. Two more and someone is up for sainthood. Verizon got some splainin to do. Side note the reason we have the Fair Credit Reporting Act and the Fair Debt Collection Practices Act in the first place is for situations just like this. A company with many lawyers hurts a man with no lawyers by having questionable record keeping/business practices. The problem we all face is laws only work if both sides respect the law.


We were told to file a credit dispute. We dispute an account with a company that thinks they are right. The credit bureaus will notify them and ask them if the account they are reporting is there by their mistake or is it valid. Hmmm, how that gonna turn out? Most of anyone’s credit issues must be dealt with at the creditor level. Can’t means won’t. They can do it; they just don’t want to. My job is to help them find a reason.


I can’t imagine Corporate Johnny will let this stand. I am almost positive he will make a phone call and have this collection removed. Stay tuned. I have 14 years worth of stories to share from over 30,000 hours spent solving credit problems. What you don’t know is costing you a fortune. I get results. https://4stepcredit.com/get-robbed-pencil/